FAQ Page

Important information about our confections

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

We require 3-5 days to process your order before shipping.


How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Corporate and large-volume orders need up to 30 days lead time. Please inquire here for further information.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

We require at least 10 business days for custom order.


How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Yes, but a rush fee will apply. A small percentage (10-15% depending on size) will be added to your order.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Yes, all of our French macarons are gluten-free.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Whimsical Sweets takes pride in packing every order with extra care - if you have any issues with broken cookies please email us a photo here within 2 weeks and we will replace the broken product (unfortunately we do not offer refunds).

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

We are! We are under the strict supervision of Rabbi Shmiel Berger. Pareve, click to see our certificate.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

We offer hands on classes from birthday parties, corporate gatherings or any type of event! Contact us today for more info!

We also offer zoom classes!

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Indeed, we are! We require a lead time of 2 weeks for orders over 100 items.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

We ship all over the U.S. Please allow an additional 3 to 5 days for ground shipping.


How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Yes, all of our iced cookies and many of our cupcakes are nut-free.


How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Yes we do. These can be used for both classes and our sweets. Please purchase here.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

We currently offer vegetarian products Kosher parve, nondairy. We do not have any vegan options yet.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

While many of our products are nut-free, we are not a nut-free facility and therefore can’t claim to product anything truly nut free.


How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Unfortunately, we are not. We do have some gluten-free products, but we can’t claim to product any truly gluten-free products.

How soon do I need to place my order?

How soon do I need to place a corporate or large-volume order?

How soon do I need to place a custom order?

Can you rush my order if I have less than a week?

Do you offer any gluten-free products?

Cookies arrived broken?

Are you Kosher certified?

Do you offer classes?

Are you able to accommodate large orders?

Do you ship?

Do you offer any nut-free products?

Do you have gift certificates?

Do you offer any vegetarian or vegan products?

Are you a nut-free facility?

Are you a gluten-free facility?

I have a question that’s not listed…

Product Ingredient Listing

Iced Cookie Ingredients

Wheat flour, shortening, powdered sugar, baking powder, baking soda, salt, cinnamon, eggs, vanilla, meringue powder, food coloring, may contain soy

macarons Ingredients

 Confectioners sugar, Almond Flour, Egg whites, sugar, salt, assorted filling flavors some flavors may contain nuts


paint your own Ingredients

Wheat flour, shortening, powdered sugar, baking powder, baking soda, salt, cinnamon, eggs, vanilla, meringue powder, food coloring, may contain soy

cookie kit Ingredients

Wheat Flour (Niacin ((a B Vitamin)), Iron, Thiamine Mononitrate (Vitamin B1), Riboflavin (Vitamin B2), Enzymes, Folic Acid ((a B Vitamin)), eggs, shortening, confectioners sugar, brown sugar, baking powder, baking soda, vanilla, cinnamon, and salt. May contain soy.

cookiegram Ingredients

Shortening, wheat flour, confectioner’s sugar, baking powder, baking soda, vanilla, salt, meringue powder (corn starch, egg whites, sodium acid pyrophosphate, tapioca starch, alum, xanthan gum, natural & artificial flavors), food coloring (high fructose corn syrup, glycerine, modified food starch, sodium benzoate, potassium sorbate, carrageenan gum, citric acid, xanthan gum), may contain soy

Disclaimer: We strive to have soy free products, but due to supply chain issues, we are currently using shortening that contains soy. We are sorry for the inconvenience.

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